SHIPPING & REFUND

Free shipping for order over $50

NOTE: PLEASE MEASURE YOUR NAIL SIZES BEFORE
ORDERING HANDMADE NAILS.

We will not offer any refund, return, or exchange if nails has been used or wrong size is ordered. 

COLOR DIFFERENCE

Kindly note colors may be slightly different from photos which is normal due to different screen. Handmade nails will be slightly variations on embellishment, such as crystals, stickers, foils, etc...

PROCESSING TIME

All orders are shipped out within 48 hours of purchase. Customized styles will need more time for processing.

DELIVERY ESTIMATES

Most of the countries takes about 7-15 working days to arrive, customer could choose faster shipping method when check out.(Shipping times are only estimated, cannot be guaranteed) Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.

HOW TO TRACK THE PARCEL?

You will receive a confirmation email and /or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit order detail page.

You can also track on line with the tracking number via following link:

https://www.17track.net/en

NOTE:

1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at sisabeauty@outlook.com within 3 business days after receiving shipping.